Episode 42
Thinking differently about delivery
The world of food delivery is booming. So how does a delivery service stand out from the crowd? Aaron Hoffman, co-founder and CEO of DeliverThat joins the show this week to give his point of view. Aaron discusses what it takes to be a true brand ambassador, gives tips for making sure your food is ready for delivery and, weighs-in on what it takes to give truly outstanding customer service.
Be sure to follow Chef Rich and Justin on Twitter at @ChefRrupp and @jupehr.
Episode Notes
1:45 – DeliverThat
3:33 – 3rd Party Delivery
8:51 – Businesses built from a Dorm Room
10:22 – Aaron Hoffman Joins the Show
11:30 – $60 Cash & a Twitter Account
15:44 – Transition to Catering Delivery
17:59 – Strategy for Expansion
20:02 – What Catering Delivery All Entails
22:43 – The Importance of Delivery Bags
24:38 – COVID-19
27:52 – The Drivers
29:22 – Solutions to the Pitfalls of 3rd Party Delivery
32:45 – Delivery Lessons Learned
34:56 – Business Growth & Culture
42:39 – Partnership Mentality
46:46 – What’s Next for Delivery
50:29 – Aaron’s Inspirational Quote
51:37 – Find DeliverThat On-line
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